BuildPass

If you would like to chat to a member of our team about this before lodging a request, please reach out via email, live chat or by calling 03 9917 4285.

You can use the below prompts to help structure your request as we need to know a bit about the ticket to have it added. It also always helps to have an example ticket sent over to inform our team.

Ticket name (e.g Construction Industry Induction - White Card)

Short hand name for ticket (e.g White Card)

- Does it have an expiry date?
- Does it have an obtained or issued date?
- Does it have a number/identifier?
- Does it contains medical records?

- Ticket name (e.g Construction Industry Induction - White Card)
- Short hand name for ticket (e.g White Card)
- Image Requirements
 - Front Image
 - Back Image
 - Both
- Ticket Format
 - Card
 - Certificate
 - PDF
 - Other
 
- Ticket Details
 - Does it have an expiry date?
 - Does it have an obtained or issued date?
 - Does it have a number/identifier?
 - Does it contains medical records?

You will need to contact the BuildPass team to have a ticket added. You can lodge a request for this via live chat or by emailing support@buildpass.ai.

How do I get more ticket types added to BuildPass?

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Ticket Information Required: